Business Growth and Communication Strategies: In 2022, SMS Can Help You Grow Your Business

Spread the love

The Babeltext team can help businesses leverage the potential of SMS in a variety of ways.

The year 2022 is well underway, which means it’s time to reconnect with your customers, increase income, and make 2022 a year to remember. Many business owners who use SMS discover that the time savings allows them to focus on what matters most — their company’s growth. If you’re not sure where to begin, we’ve compiled a list of helpful hints, all of which rely on one basic tool: SMS!



SMS marketing is one of the most cost-effective and direct marketing platforms since it reaches clients wherever they are. Many businesses claim response rates of 40% to 50% and click-through rates of 15% or more! In 2022 and beyond, SMS marketing is projected to play a big role in helping businesses communicate with their customers. This list includes some of the most significant developments we anticipate in 2022 and beyond.

Automate your company’s operations.

SMS is capable of monitoring websites, tracking a herd of animals, and communicating with off-site doctors. You can quickly SMS-enable your website, application, or customer relationship management platform with our SMS API. Automation not only streamlines operations, but also frees up resources and labor, lowers expenses, and provides you and your staff more time to focus on expanding your mini-empire.

Personalize your interactions with customers.

Why not make your consumers feel like they are the lifeblood of your company? You can deliver tailored messages to your consumers by SMS at any time. Offer them discounts on their favorite things, invite them to your next product launch, and remind them about the stock they’ve inquired about. Customers will trust and value what you have to offer if you engage with them on a personal level and provide them with information that is relevant to them.

We can provide SMS templates customize for your company’s branding to help you build meaningful relationships with your consumers.

Make your marketing plan more efficient.

Use SMS as part of your sales funnel once you’ve built a database of prospective consumers. SMS is the ideal tool for keeping your consumers and clients up to date at all times, whether you’re launching a new service or running a week of insane promotions. You’ll keep your clients informed by connecting with them on a regular basis, ensuring that they remain loyal, paying customers.

You may also SMS-enable your CRM system and automate the entire process to save time.

Customer service should be improved.

Understanding what customers want, need, and like can assist business owners in customizing products, retaining customers, and increasing client lifetime value. This is precisely why feedback is so critical.

You can send brief surveys and feedback requests to your consumers via SMS. They can then respond directly to the SMS messages, providing useful information about their needs and desires.

Your leads should be nurtured.

Do you want to expand your company? You must nurture your leads in order to convert them from interested to paying consumers. Using SMS automation in your onboarding process is one of the simplest methods to do this. SMS automation will ensure that your clients are communicated with at every step of their journey with you, whether you use our API to SMS enable your CRM system or one of our pre-built connections.



Using SMS (Short Message Service, or simply texting) allows businesses to connect with customers where they spend the most time. It’s the most efficient and logical method of interacting with customers. Here’s why SMS is the future of marketing and how to use it right now.

  • SMS is low-cost and can yield big returns on little investments.
  • SMS is faster than email and has a far greater open rate.
  • SMS is private and accessible from any mobile phone in the world.
  • SMS allows you to send targeted marketing messages to your current consumers.
  • SMS is interesting and allows you and your consumers to have a two-way conversation.

The bottom line: SMS is the next step in the evolution of e-commerce and help you grow your business

Companies must maintain their client relationships to survive in a crowded sector as e-commerce grows at a rapid pace and Customer Acquisition Cost (CAC) rises.

SMS will continue to improve and has the potential to become a fully shoppable experience, allowing customers to do anything they do on any e-commerce platform site via text. As we get closer to 2023, live, timely, person-to-person marketing will become the standard, and it’s to a brand’s or company’s best advantage to get started now.

Babeltext is the ideal answer because it provides SMS alternative language services to consumers who can not speak English or who are deaf. It can shorten phone times and improve customer service and response times while saving money and increasing efficiency. This tool can help you overcome language barriers by providing automatic translation in 109 languages, as well as collecting critical data and boosting marketing communications.

Contact David Hayes, Co-Founder of Babeltext, for a product demonstration if you’re ready to integrate Babeltext into your services. Visit our website to discover more about how Babeltext may help you expand your business and improve your customer service.