As a specialist in your field, you likely know that 1 in 6 Australians suffer from hearing loss. The question is, are you offering the best possible support? Babeltext is a revolutionary solution for Audiology Clinics and other healthcare practices to effectively communicate with the hearing or speech impaired in 133 languages. Our platform effortlessly integrates with clinical CRM systems to
give clinicians, clinic staff, and patients complete peace of mind—no complicated training required. Patients can easily schedule appointments, seek support and access key information via text in up to 133 languages.

As an Aged Care facility, you have daily engagement with people experiencing hearing loss, speech impairment and cognitive decline. For many Aged Care residents, such symptoms, coupled with medications, privacy issues, or background noise, can influence effective communication. Adopting Babeltext, Aged Care providers have open and instant communications with residents, families and their respective healthcare professionals. As a multilingual text-messaging platform, we remove additional stress, anxiety and upset for non-English speakers and those with audiology challenges.

Up to 55% of individuals residing in Sydney’s Greater West and Melbourne are of non-English speaking backgrounds. Due to the language barrier, most of these constituents struggle to ask questions and organise essential documentation required by Government bodies. For example, payment plans with Revenue NSW or queries relating to Service NSW partner services (Roads and Maritime, Births, Deaths and Marriages, or Fair Trading). Babeltext is an incredibly economical and intelligent solution to resolve language barrier challenges. Our service streamlines communication between Government/Council and residents. Your operators can manage multiple
multilingual requests and the savings gained from reducing wait times result in thousands of dollars.

Expand your customer service channels to include more real-time engagement. Remove the emotional stress non-English speaking customers face and communicate effectively via the Babeltext text messaging platform in 133 languages. Empower guests and international residents to make reservations, order meals and beverages confidently, or discover nightlife and other hotspots via text in their native language.

Babeltext maximises customer engagement across organisational service channels, significantly reduces costs and opens the multilingual market. Integrating our platform with your CRM results in massive cost savings due to increased operational efficiencies. Don’t pay $4.80 per operator support
call when you can deliver elite customer service via text message for 60 cents! One operator can manage and resolve multiple requests. Cost saving and increased efficiency.

Imagine how many more lives your service could save and support without language barriers and backed-up operators. Babeltext immediately resolves this obstacle and opens up your help and crisis service to socially isolated individuals. A great example is the mega-successful US Crisis Text Line positively highlights how Australian help services can do the same. Life Line in Australia is now accepting text messages and web chat. Your service could do the same and, at the same time, help support the Non-English speaking communities.

When English is a second language, attending school, TAFE, or university may feel daunting. You can make your students feel heard and seen with the Babeltext platform. Communicate from School to Student and Student to School via text message in up to 133 languages. Give each student and their caregivers the opportunity to be part of your learning community.

The 2016 Census identified that inside Australian homes, we have “300” separately identified spoken languages”. Babeltext is a cost-effective solution to communicate with non-English speakers and engage them in Tourism activities. Text-based messaging through the platform removes language barriers for Immigration or Tourism bodies and the individuals corresponding with your organisation. Remove unnecessary angst, stress and discomfort for all involved. Communicate important information clearly and efficiently.

Babeltext, a leading language translation platform, offers a multitude of ways for health organisations to engage with patients across different languages and cultural backgrounds effectively. With its innovative features and user-friendly interface, Babeltext can play a crucial role in bridging communication gaps and ensuring inclusive healthcare services. Here’s how Babeltext can help health organisations engage with patients:

Multilingual Patient Communication: Babeltext enables health organisations to communicate with patients in their preferred language. Through its translation services, organisations can effortlessly create appointment reminders, discharge instructions, and other vital information, ensuring clear and accurate communication in their language.

Telehealth and Remote Interpretation: In an era of increasing telehealth services, Babeltext facilitates real-time interpretation for remote consultations, regardless of language barriers, promoting effective and accessible healthcare delivery.

Patient Education Materials: Babeltext aids in providing essential health information to patients in their native languages. This promotes better understanding, compliance, and engagement with healthcare practices.

Mobile Application Integration: Babeltext offers API integration, allowing health organizations to incorporate translation services into their existing mobile applications. This integration ensures that patients can access translated content and communicate with healthcare providers directly from their smartphones, enhancing convenience and accessibility.

Culturally Sensitive Approach: Babeltext recognises the importance of cultural sensitivity in healthcare. It ensures accurate translations that consider cultural nuances, enabling health organisations to establish trust and build stronger relationships with patients from diverse backgrounds.

Overall, Babeltext’s comprehensive language translation services empower health organisations to engage with patients effectively, improve healthcare outcomes, and foster inclusivity in the delivery of healthcare services.