Babeltext now incorporates AI-driven sentiment analysis, instantly evaluating inbound message sentiment to help agents tailor their responses accordingly:
- Positive Sentiment: Engaging and reinforcing satisfaction.
- Negative Sentiment: Prompt issue resolution.
- Mixed Sentiment: Balanced response strategy.
- Neutral Sentiment: Ensuring clarity and accuracy.
Includes full exportable dashboard reporting.
Babeltext Understanding 195 Languages and Message Sentiment.
Babeltext AI is expanding rapidly to enhance clients customer engagement.
In today’s globalised world, businesses must cater to customers who speak a variety of languages across multiple communication channels. Babeltext, a multilingual omnichannel conversational messaging platform, enables organisations to seamlessly engage with customers in 195 languages, reducing costs, improving efficiency, and enhancing customer experience.
Get Started Today
Visit Babeltext to learn more or contact David Hayes, Founder/COO, at david.hayes@babeltext.com or +61 419 371 555 for a demo.