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Babeltext seamlessly unites AI Agents and Human Agents within a secure, AWS-hosted interface to deliver real-time, omnichannel messaging in 195 languages, ensuring trusted, multilingual engagement across all platforms.
Customer Reviews
“A progressive business or service that wants to be competitive in the digital era needs to create new opportunities for authentic human connection. Babeltext is the solution if you are serious about engaging with the Cultural and Language Diverse communities”
“Babeltext is helping elevate our hotels to a modern communication standard. Enabling guests to engage in their language on their device of choice has had a significant impact on our guest experience. Guest engagement equals guest spending in house”
“Babeltext has been a fantastic partner with our Couch Surfer text line & platform and significantly reduced the impact of homelessness in CaLD communities. It provided an empathetic channel via Web Chat and Messaging, dramatically increasing engagement”.
Channels
60 – 90% of customers prefer messaging over phone calls and emails!
Source: Facebook, Twilio, and Zendesk
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