How Does it Work?
Step 1
Customer sends a message in their own language.
Step 2
Babeltext receives the message from their channel of choice. SMS WhatsApp Web Chat WeChat Messenger Telegram Instagram Discord
Step 3
Message is translated into English and routed to an AI or human agent.
Step 4
Response is approved, logged, and translated back into the customer's language.
Step 5
Customer receives the answer in their own language, via their channel of choice.